**Unforeseen Shipping Issues
From the time your package leaves Block Shop until it is delivered to your doorstep, all shipping liability lies with FedEx. Missing packages claims must be filed by the customer. File claim here. After the package is marked as delivered by FedEx, packages become the customer's responsibility. Block Shop cannot provide refunds for lost or stolen packages post-delivery.
If you require a signature upon receipt, please make special note of this upon checkout (in the notes section). Otherwise domestic packages do not require a signature.
Pillows: Regretfully, we cannot offer international shipping for pillows with inserts at this time. However, we do ship pillows covers without inserts anywhere in the world via FedEx International Economy at a flat rate of $25.00. This option includes tracking and has an estimated shipping time, customs-cleared, of 3-7 business days.
Scarves: we do ship scarves anywhere in the world via FedEx International Economy at a flat rate of $25.00. This option includes tracking and has an estimated shipping time, customs-cleared, of 3-7 business days.
**Duties and Taxes
Please note that international customers are responsible for duties and taxes in the destination country. Block Shop cannot estimate or cover duties or customs on international shipping.
In the rare case of customs delays, please contact FedEx with tracking number.
Order Processing: 3-7 days from receipt of payment.